Novero Loyalty

Restaurant rewards app

Bring guests back with your own branded app or Wallet stamp card, and a checkout flow your staff can use.

Plan your program See the live example
Balance Brunch & Bakery’s app showing its QR membership card and points
Balance Brunch & Bakery

Choose how
rewards work

Choose what guests carry and how staff record a purchase. We scope those decisions around your menu, venues and checkout.

What guests use

Branded mobile app
Give guests a home for their membership, points and available rewards under your restaurant’s name.
Digital Wallet stamp card
Let guests save a card to their phone and check their progress from their Wallet.

What staff do at checkout

Supported POS integration
Use eligible transaction data from the till to apply your reward rules where the POS supports it.
Staff QR scanning
Give staff a way to scan a member code and confirm an eligible purchase or redemption without a direct POS connection.

Compare options and starting prices 

See it at Balance

Balance Brunch & Bakery runs a branded restaurant loyalty app with a POS connection. At checkout, the guest shows a membership QR code.

Join
Sign up in the Balance app and show your membership QR code at checkout.
Earn
Collect points on eligible purchases and see your progress toward a reward.
Redeem
Open the available rewards and use one under the restaurant’s program rules.

Get the Balance app on the App Store or Google Play.

Balance app home with a QR membership card and points total
Membership card
Milestone progress in the Balance app
Progress toward rewards
Available rewards in the Balance app
Available rewards
Example loyalty administration dashboard showing activity and reward reporting
Administration preview with sample data

Measure the
next visit

Pick a repeat visit you want to encourage and a reward your margins can support. Novero helps you set the rules, train staff and review the activity available in your setup.

Start with one clear offer. For example, at eight qualifying visits and a €1.60 reward cost, you budget up to €0.20 in reward cost per qualifying visit if every earned reward is used.

Work through the reward cost example 

Loyalty guides
for owners

Compare formats, work through reward costs, and check what your till needs before you commit.

Coffee, pancakes and avocado toast on a restaurant table
Start with an order guests already make.

Plan your program

Tell us where guests order, how they pay and what would make a return visit worthwhile. We’ll help you work out the right starting point.

Talk to Novero